In respect to business relations carried out through the website, the following General Terms and Conditions of contract will be applied between the firm Esse Music Store s.a.s. and its customers. Divergent conditions or general business practices have no legal validity.

In no event shall Esse Music Store s.a.s. be liable for the inability to use this site and its related services.

Esse Music Store s.a.s. denies any liability for eventual damages or losses caused by the use of electronic elaborators both owned 1) by Esse Music Store or 2) by third party (including users registered to the site).

In no event shall Esse Music Store be liable for any damages resulting from the failure to perform the services connected with the website or the incorrect performance thereof caused by a malfunction of the softwares, applications or electronic elaborators connected with it both 1) due to structural fault or 2) caused by registered users or persons who have access to the Net.

The product display in the online store does not constitute a legally binding offer but is rather an online catalogue showing the product line, the informations about the product (with the exception of the sale price) have to be considered approximate.

By confirming the purchase of the goods in the cart, the customer signs de facto a legally binding contract.

The firm Esse Music Store s.a.s. reserves the right to deny the promised service subsequent to determining that the goods are no longer available, both 1) after the execution of the sale agreement and 2) although a corresponding hedging transaction has been concluded.

Considerations and services of any kind provided by the customer concerning the product which turned out to be unavailable will be reimbursed. It is then excluded that further legal claims be raised by the customer against the firm Esse Music Store s.a.s.

Orders created by the web site can be sent exclusively to places belonging to the following nations: Austria, Belgium, Croatia, France, Germany, Great Britain, Italy, Holland, Portugal, Slovenia, Spain.

Esse Music Store s.a.s. reserves the right to deny any order which has as delivery place nations different from the indicated ones.

All new products purchased from Esse Music Store s.a.s. are covered by the producer warranty of two (2) years since the date of the invoice which will be issued at the moment of the shipment of the product.

All used products purchased from Esse Music Store s.a.s. are covered by the warranty of three (3) months provided by Esse Music Store s.a.s. since the date of the invoice which will be issued at the moment of the shipment of the product.

The shipments will be carried out by express courier and insured for the overall value of ordered products. In accordance with the conditions of carriage, packages will be delivered at the first door of the place provided by the user. In no case the dispatch to a specific floor is provided. Therefore, the consumer will provide to the movement of the packages in the habitation/office.
In general, any information regarding delivery dates has to be considered approximate, hence no legally binding.
All prices are expressed as exclusive of any sales taxes, import duties or other charges. You will be responsible for paying sales taxes, import duties or other charges to the extent these are charged in the country from which you are ordering any product.
All orders are subject to availability, and Esse Music Store cannot guarantee the availability of any specific products.

In the case of a purchase with a "in store pickup" option, the customer, once the payment has been verified by our administrative office, is free to get his purchase during the regular opening hours of the store, ie from Tuesday to Saturday from 09:30 am to 12:30 pm and from 15:00 pm to 19:30 pm.

Esse Music Store s.a.s. only accepts Euro payments through the following methods:

Paypal:
Paypal is a service that allows you to pay, send or receive money quickly, easily and securely without having to enter your card details each time. You can create a Paypal account in no time by providing very little information. You can connect your bank account, and/or your credit, debit or prepaid card and pay online just by using your email address and password or your mobile number and PIN.

Credit cards /Apple Pay/ Google Pay:
We accept payments by credit card, Apple Pay and Google Pay through STRIPE, which is a portal payment.  Stripe accepts Visa, Mastercard, JCB, Discover&Diners, CUP, and American Express.  All transactions are secured and credit card details are sent via encrypted connection.  All payments are controlled by 3D secure.

Scalapay:
Scalapay allows you to purchase anything with your favourite card (Visa, Mastercard or American Express) and you can pay in three instalments without any additional cost (no interest either).  By choosing this payment method at the checkout, you'll be redirected to the Scalapay website where you'll be able to register and confirm your purchase in just a few minutes.  Please note that the instalments will be sold to increment SPVs.a.s., to related parties and their assignees and to whom may authorise such an assignment.

Klarna:
With Klarna you have the flexibility to pay for your purchases using your preferred debit or credit card. Choose the Klarna payment method during checkout and you can split your payment into three installments, at no additional cost. Upon purchase, you will be redirected to Klarna's website, where you can quickly complete registration and confirm your order. Please note that installments will be handled by Klarna and you authorize the transmission of installment data to Klarna and its partners.

Bank Transfer:
Orders paid by bank transfer will be processed only once the amount due has reached our bank account.  Payment must be received within two working days from the order date, otherwise the said order will automatically be cancelled.  Please note that you should indicate the order number when making the payment, in order for us to speed up the process.  We'd appreciate it if you would send us the payment receipt via email: customersupport@essemusic.it

Our bank details are the following:

Esse Music Store s.a.s.
Banca Delle Terre Venete Credito Cooperativo (subsidiary of Montebelluna)
IBAN : IT36 O 08399 61820 0000 0000 9972
SWIFT CODE : ICRA IT RR B30